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Description:
Alorica Philippines Inc.
Alorica Philippines Inc. (Vertex Solutions) is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. Alorica Philippines Inc. delivers fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica Philippines Inc. can provide the best-in-class service management, technology, people and process to help you maximize your profits.

Alorica Philippines Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica Philippines Inc. has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.

Alorica Philippines Inc. contact center services offer an end-to-end solution for the entire customer service and support lifecycle. Contact center associates hold service certifications and are professionally trained in Customer Service, Lead Generation and Conversion, and Product and Service Sales. Our customer contact skills are demonstrated by our low abandonment rates, short cycle times, quick response times, high closing rates, increased sales volume and more. Alorica's Web-based Management Technology, Helix by Alorica®, captures and saves historical data on all customer interactions and enables clients to access call tracking, reporting and performance information in real-time.

URL: http://www.alorica.com/

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Call Centers in Ortigas and Eastwood

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