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Description:
Oslo's hi-speed airport train shuttle is the most important train in Norway. For passenger's convenienve, you can just pull your credit card through a reader at the entrace & exit doors instead of getting a ticket from the machines (see http://www.flytoget.no/nor/Reiseinfo/Billettl%C3%B8se-reiser.) If you need a bill for your files, you can log on, add your personal data to the credit card number, and access your recent travels.

So I asked for the - nonexistant - privacy policy and the data handling procedures for my movement and credit card profile that is accumulated at Flytoget's data base.

They store all transactions for 10 years, is the bottom line. Not that their advertising flyer mentions data storage at all. Oh well.

Here's the e-mail I got from Flytoget:

Dear mr. XXX,

Thank you very much for your enquiry regarding Flytogets data processing and privacy procedures.

Flytoget operates in accordance with internal policies and statutory regulations, to ensure the integrity and confidentiality of all data.
We are currently working on a policy statement that will be published on our websites.

To answer your questions:

Flytoget does not share customer data with 3rd parties.

Time of travel is retained for up to 10 years for accounting purposes.
This includes information about the credit card used for payment. Only receipts for travels made during the last 12 months are available on flytogetkvittering.no.
The connection between credit card number and e-mail address is retained for as long as you keep an agreement with Flytoget. When you delete your account at flytogetkvittering.no, or remove a credit card from the account, the link between card number and e-mail is deleted and the receipts on flytogetkvittering.no are deleted from your profile.

You may at any time request your travel information by logging in at flytogetkvittering.no or by contacting our Customer Support.

Regards,
Flytoget AS

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Privacy of Personal Information

Tags:

train , oslo , privacy , data protection , data base , credit card , profiling